Helen shares her singular vision on successful leadership, management and employment strategies, from establishing core values and uniting the team to creating staff loyalty and empowering individual performance. She also looks at the realities of retail management –

Which qualities define a successful leader? What drives them, what are their key attributes and what communication techniques do they employ? By utilising proven solving solutions, Helen coaches interviewing, time management and effective delegation and how motivational techniques

A follow-on to the skills-based learning on the Consultative Selling course, designed to create in-house coaches, by improving customer service, increasing productivity and performance and accelerating learning throughout the business. ENQUIRE